Table 3 : Parents description of a personal bad experience with a dental
visit in the past.

Description	*% Reported
"The dentist’s attitude, I was treated in a negative way"	24.1%
"I had significant pain during the procedure"	21.3%
"I did not get numb and the dentist kept drilling anyway"	20.6%
"Getting a shot"	19.1%
"I was in the dental chair too long"	6.4%
"The dental hygienists attitude, I was treated in a negative way"	3.5%
"The receptionists attitude, I was treated in a negative way"	2.1%
Additional write-in descriptions	2.8%

*Multiple answers were given and resulted in 141 responses by 63 parents.